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Warranty

** 30 DAY MONEY BACK GUARANTEE ** 

We want you to be completely satisfied with your purchase. If you are not pleased, we’ll be happy to give you a product (only) refund, credit, or exchange. Simply return the product to us with your receipt of purchase and in like-new condition within 30 days from receipt. We ask that you return the product with original packaging and materials.

** LIMITED WARRANTY ** 

Our warranties vary in length from product to product, but all carry the same coverage. If the product breaks due to defective parts or workmanship, we will replace it for you within the warranty period. This warranty does not cover any failures attributable to abuse, mishandling, failure to follow operating instructions, alterations, or accident. If you accidentally break it, we will repair it at cost for you. All claims should be accompanied by the original sales receipt or written proof of purchase, and be returned in a properly packaged manner with shipping charges prepaid. We are proud of our products and we want you to be too. 

Returns or warranty service should be directed through your purchase location (for refund) or directly to Alpha Dynamics USA.  If you should encounter any problems or wish to correspond on any matter, please write, email, or fax us directly.  Returns should be directed to the following:

Alpha Dynamics USA

P.O. Box 486,

Orefield, PA 18069-0486

Phone: (888) 628-3233   

            (610) 366-9752

Fax: (610) 366-9680 

 

If using UPS, Fed Ex., or DHL, ship to:

 

Alpha Dynamics USA

2908 Betz Court

Orefield, PA 18069

Phone: (888) 628-3233

 

CED Warranty – Repair Return Instructions

 

Call Alpha Dynamics USA (610-366-9752) for an RMA number and then return the damaged or defective product only (remove accessories, chargers, adapters, or other accessories) along with a copy of all email communication and your full name, address, and contact number and send it to us at:

 

Alpha Dynamics USA

2908 Betz Court

Orefield, PA 18069

Phone: (888) 628-3233   

            (610) 366-9752

 

Fax: (610) 366-9680