Returns

Return procedure:

1. Log in to your account

2. Go to your account page http://doublealpha.biz/account.php

3. Select your order which contains the item you wish to return

4. Click on the “return this product?” link next to the item you wish to return

5. A dialog box will open. Please enter your comments and click Continue

6. A representative from DAA will get back to you as soon as possible.

- You can return a newly/unused product within 30 days of purchase only if the product has not been used and in a brand new condition. Shipping costs will not be refunded unless we made an error shipping the wrong product ordered.

Download RMA instructions.

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